Privacy policy D-mat ltd.


This is the GDPR compliant privacy policy of D-mat ltd. It has been compiled 16.4.2021. Last changes have been made 2.7.2021.




D-mat ltd.

Business ID: 1882328-3

Postal address: Satulasepäntie 5B, 00640, Helsinki, Finland


Name of register


D-mat ltd. customer register


Person in charge of register matters and contact details


Michael Lettenmeier,


The purpose of use


We collect personal data for customer relationship management purposes. The legal basis for the processing of personal data is the consent between D-mat ltd. (registrar) and the customer (registered) and the resulting legal obligations. The provision of personal data is a precondition for consent. To put it simply, you cannot contact us via our website ( or make an inquiry about our products or services, unless you provide the personal data  required for contacting us to the register.


Personal data is collected from the registered subject with their own consent. By sharing your personal data with us when completing the contact form, we hereby assume that you consent to the collection of your personal data in the register.


We also collect personal data for product and service development, marketing, opinion research and scientific research. The legal basis for the processing of personal data is consent, which is possible to withdraw at any given time.


Collected data, management and storage


The service processes include (among other things) the following information:

  • Fist and last name
  • E-mail address
  • Phone number
  • Name of the organization you represent
  • The message you have sent when completing a contact form
  • Consents

Personal data will not be disclosed to third parties unless it is necessary for the technical implementation. Third parties include, for example, partners and the transport company. The information obtained will not be disclosed outside the EU.



Who we may disclose your personal data to

  • Our company and its employees
  • A partner involved in producing the service we provide 
  • A payment intermediary who receives the payment from you
  • A transport company that transport a product to you
  • An accounting firm that marks an order in our bookkeeping
  • An accountant that checks our bookkeeping
  • An IT company that maintains our website


Disclosure of data


Personal data will not be disclosed to third parties unless it is necessary for the technical implementation. Third parties include, for example, our payment service provider, the transport company we use and our accountant.


Security of the register


The register is handled with care and the data processed by the data systems are adequately protected. When registered data is stored on Internet servers, the physical and digital security of their hardware is appropriately addressed. The registrar ensures that the data stored, as well as the access rights to the servers and other information critical to the security of personal data, are treated confidentially and only by the employees whose job description it includes.


Automatic decision making


No automated individual decisions (Article 22 of the EU Data Protection Regulation) are taken.


Your privacy rights


The registered has the right to check their data, correct incorrect data in the register, and delete data. You can withdraw your consent to let us contact you and collect, use or disclose information about you. The registered has the right to withdraw their previous consent to the processing of data or to make a complaint to the supervisory authority regarding matters related to the processing of their personal data.


The request for inspection and withdrawal of consent must be sent in writing by e-mail to If necessary, the registrar can ask the applicant to prove their identity.


The registered also has the right to prohibit the use of personal data for direct marketing by informing about it when filling in the form (separate mention in the message field) or by sending an e-mail to the above address.




The website of D-mat uses cookies. Cookies allow the website to track and store information about your use of the site (such as visitors' IP address, browser type, pages visited, and time of visit). D-mat uses cookie information to maintain and develop the web page. The information processed and collected by cookies is not information about an individual identifiable person, nor is it combined with such information. Google Analytics cookies are used to ensure the functionality of the service and to improve the customer experience.


Most browser settings can block the use of cookies. In this case, however, it is possible that some of the functions on D-mat ltd.'s website do not work properly or not at all.


How long we store data


The data is kept for 5-7 years, after which the processing criterion is reassessed and the data is either deleted or stored.


We store your personal data 

  • in the webshop for five years
  • in the e-mail archive for seven years
  • in accounting material for seven years


Changes in the privacy policy


We reserve the right to modify this privacy statement, so we encourage you to periodically review this statement for changes.


Changes to this Privacy Policy will come into effect immediately on the site.


Technical complications


D-mat ltd. is not responsible for any technical disturbances.